maxtor drive installation fails

I know this question has been asked, and I have read through previous answers, but I cannot understand all the techie stuff. Can someone provide me a simple "how to" based on the information below? I apologize in advance for asking a question that has apparently been answered before.
It appears from my logs that my installation is failing due to Maxtor Hard Drive issues. I have a maxtor 6L100P0 drive broken into 2 partitions (C: drive and H: drive - both with XP Home SP2 on them) I am running install from a copy of the MS supplied install disk that I copied to my local C: drive. If I select the option to upgrade my install fails. I then selected the clean install option and found the ability to add drivers. However, when I do, no drivers are found (the box to show only compatible drivers is checked). When I uncheck, a list of files appears (.inf and .drv files). Do I simply select one of these and if so, which one? After I do this, can I close the installation and go back to upgrade or must I do a clean install. I really want to do an upgrade to avoid having to reinstall lots of programs.
Again, if at all possible, could someone provide a simple (at least as simple as can be given that nothing seems simple these days) step by step guide to accomplish the install?
Thanks again in advance for whatever help you can be. I would gladly supply my install logs if any one needs them to answer my questions.
Len

You can't upgrade from booting the dvd or from a copy on the hard drive. To upgrade you have to insert the dvd or run setup from within XP. And you don't say what drivers you're trying to install.
"LenH" wrote in message

I know this question has been asked, and I have read through previous answers, but I cannot understand all the techie stuff. Can someone provide me a simple "how to" based on the information below? I apologize in advance for asking a question that has apparently been answered before.
It appears from my logs that my installation is failing due to Maxtor Hard Drive issues. I have a maxtor 6L100P0 drive broken into 2 partitions (C: drive and H: drive - both with XP Home SP2 on them) I am running install from a copy of the MS supplied install disk that I copied to my local C: drive. If I select the option to upgrade my install fails. I then selected the clean install option and found the ability to add drivers. However, when I do, no drivers are found (the box to show only compatible drivers is checked). When I uncheck, a list of files appears (.inf and .drv files). Do I simply select one of these and if so, which one? After I do this, can I close the installation and go back to upgrade or must I do a clean install. I really want to do an upgrade to avoid having to reinstall lots of programs.
Again, if at all possible, could someone provide a simple (at least as simple as can be given that nothing seems simple these days) step by step guide to accomplish the install?
Thanks again in advance for whatever help you can be. I would gladly supply my install logs if any one needs them to answer my questions.
Len

I ran the install from within XP. I ran it both directly from the CD ROM and from a copy on my hard drive. Same result either way. I am trying to install the maxtor hard drive drivers from the Maxtor CD that came with the hard drive that I purchased about 3 months ago.
"Peter M" wrote:

You can't upgrade from booting the dvd or from a copy on the hard drive. To upgrade you have to insert the dvd or run setup from within XP. And you don't say what drivers you're trying to install.
"LenH" wrote in message I know this question has been asked, and I have read through previous answers, but I cannot understand all the techie stuff. Can someone provide me a simple "how to" based on the information below? I apologize in advance for asking a question that has apparently been answered before.
It appears from my logs that my installation is failing due to Maxtor Hard Drive issues. I have a maxtor 6L100P0 drive broken into 2 partitions (C: drive and H: drive - both with XP Home SP2 on them) I am running install from a copy of the MS supplied install disk that I copied to my local C: drive. If I select the option to upgrade my install fails. I then selected the clean install option and found the ability to add drivers. However, when I do, no drivers are found (the box to show only compatible drivers is checked). When I uncheck, a list of files appears (.inf and .drv files). Do I simply select one of these and if so, which one? After I do this, can I close the installation and go back to upgrade or must I do a clean install. I really want to do an upgrade to avoid having to reinstall lots of programs.
Again, if at all possible, could someone provide a simple (at least as simple as can be given that nothing seems simple these days) step by step guide to accomplish the install?
Thanks again in advance for whatever help you can be. I would gladly supply my install logs if any one needs them to answer my questions.
Len

Hard drives don't need drivers .. the only drivers you might have got on the maxtor cd are ones to fool old OS's like win95/98 and old motherboards into accepting larger drives than those old boards and OS's can handle. (I really hope you didnt originally install those "disk manager" drivers if your system is relatively new.) The drivers that Vista might be searching for are motherboard drivers if your hard drivers are on a raid / sata / pata controller or other chipset drivers for your motherboard that Vista isn't recognizing. You might try running the maxblast diagnostic software on the maxtor cd to check the hard drive to make sure it hasn't got any problems. I think the maxtor cd should be bootable and give the option to run maxblast but I'm not sure, I've never got a cd with any of my maxtor drives.
"LenH" wrote in message

I ran the install from within XP. I ran it both directly from the CD ROM and from a copy on my hard drive. Same result either way. I am trying to install the maxtor hard drive drivers from the Maxtor CD that came with the hard drive that I purchased about 3 months ago.
"Peter M" wrote:
You can't upgrade from booting the dvd or from a copy on the hard drive. To upgrade you have to insert the dvd or run setup from within XP. And you don't say what drivers you're trying to install.
"LenH" wrote in message I know this question has been asked, and I have read through previous answers, but I cannot understand all the techie stuff. Can someone provide me a simple "how to" based on the information below? I apologize in advance for asking a question that has apparently been answered before.
It appears from my logs that my installation is failing due to Maxtor Hard Drive issues. I have a maxtor 6L100P0 drive broken into 2 partitions (C: drive and H: drive - both with XP Home SP2 on them) I am running install from a copy of the MS supplied install disk that I copied to my local C: drive. If I select the option to upgrade my install fails. I then selected the clean install option and found the ability to add drivers. However, when I do, no drivers are found (the box to show only compatible drivers is checked). When I uncheck, a list of files appears (.inf and .drv files). Do I simply select one of these and if so, which one? After I do this, can I close the installation and go back to upgrade or must I do a clean install. I really want to do an upgrade to avoid having to reinstall lots of programs.
Again, if at all possible, could someone provide a simple (at least as simple as can be given that nothing seems simple these days) step by step guide to accomplish the install?
Thanks again in advance for whatever help you can be. I would gladly supply my install logs if any one needs them to answer my questions.
Len

I know this question has been asked, and I have read through previous answers, but I cannot understand all the techie stuff. Can someone provide me a simple "how to" based on the information below? I apologize in advance for asking a question that has apparently been answered before.
It appears from my logs that my installation is failing due to Maxtor Hard Drive issues. I have a maxtor 6L100P0 drive broken into 2 partitions (C: drive and H: drive - both with XP Home SP2 on them) I am running install from a copy of the MS supplied install disk that I copied to my local C: drive. If I select the option to upgrade my install fails. I then selected the clean install option and found the ability to add drivers. However, when I do, no drivers are found (the box to show only compatible drivers is checked). When I uncheck, a list of files appears (.inf and .drv files). Do I simply select one of these and if so, which one? After I do this, can I close the installation and go back to upgrade or must I do a clean install. I really want to do an upgrade to avoid having to reinstall lots of programs.
Again, if at all possible, could someone provide a simple (at least as simple as can be given that nothing seems simple these days) step by step guide to accomplish the install?
Thanks again in advance for whatever help you can be. I would gladly supply my install logs if any one needs them to answer my questions.
Len

I have a SATA Maxtor drive with XP on the C: drive and Vista on the D: drive.
Here's what I did: I did a clean install of XP on the drive and chose to partition the drive during the install into two partitions.
I booted into my new XP on C: like you would expect to do.
Put the floppy containing the SATA drivers that came with the motherboard into the floppy drive. Navaigated to the XP folder on the floppy and drug the 3 files that were in that folder out onto the desktop.
I put a blank floppy into the floppy drive and formatted it. I then right clicked on the 3 files that I now had on my desktop and selected send to A: (floppy).
I left that floppy in the the A: drive and inserted the DVD supplied from Microsoft into the DVD drive and it auto-started. I did all of this from within XP.
I selected the Vista install. After the installer copied files to the drive, it gave me the option of adding additional drivers. When I chose that option the installer when to the A: drive and came back with a driver which I selected.
The rest of the install went smoothly. When I tried just using the floppy containing all of the drivers for the other OS's in their respective folders, it would not find any.

Important: when I got to the part about where you want to install Vista, I chose "custom" and selected the D: drive and did a clean install.

Here are my issues:
1) What if I do not want to a clean install but want to do an upgrade? Will having a floppy with the drivers work the same way?
2) As I remeber, under the XP folder on the maxtor CD there were a number of drv files and an inf file. Which one did you "point to" when asked for a driver? I think I read in another post that the person pointed at the inf file. Any idea if that is correct?
"stardis" wrote:

Important: when I got to the part about where you want to install Vista, I chose "custom" and selected the D: drive and did a clean install.

One of the files in the folder was what I thought was the driver file and I at first tried just using that alone (because of something that I had read here) but that did not work. Another file was named a cryptographic file (or something like that) and another file was a text file. I supplied all three and the installer just accepted that the floppy had the correct driver then. I wasn't given the ability to point to any file, it just found it or not.
I would take all of the files in the XP folder out and put them all on a floppy (or I think cd is OK, also) by themselves and provide that to the installer.
Are you installing on the H: drive? Maybe you have to boot the drive you are upgrading and insert the DVD and choose upgrade and verify that you are indeed upgrading the correct drive. That's what I would do. If you do the upgrade like that you may not need to supply a driver.

I tried using the new install option to install Vista - there is a screen where you select which drive you want to install Vista on and one of the options is to load drivers. I had the XP drivers from the Maxtor CD on a floppy. The installer found the floppy but did not list any of the drivers. I "unchecked" the box to show only compatible drivers and then I saw the list of drivers - however, when I tried to load them (one at a time), Vista would not do so, telling me they were not compatible. I did not let the install continue as I am pretty sure it would fail - and... I really want to do an upgrade, not a clean install.
Any thoughts?
"stardis" wrote:

One of the files in the folder was what I thought was the driver file and I at first tried just using that alone (because of something that I had read here) but that did not work. Another file was named a cryptographic file (or something like that) and another file was a text file. I supplied all three and the installer just accepted that the floppy had the correct driver then. I wasn't given the ability to point to any file, it just found it or not.
I would take all of the files in the XP folder out and put them all on a floppy (or I think cd is OK, also) by themselves and provide that to the installer.
Are you installing on the H: drive? Maybe you have to boot the drive you are upgrading and insert the DVD and choose upgrade and verify that you are indeed upgrading the correct drive. That's what I would do. If you do the upgrade like that you may not need to supply a driver.